Vacatia Support Center
Get the latest information, stay updated with announcements, get answers from the community, and share your suggestions with us.
Get the latest information, stay updated with announcements, get answers from the community, and share your suggestions with us.
Renter's Guide
- Why use Vacatia for rentals? (What is the "Vacatia Promise"?)
- How does Vacatia decide which resorts to display?
- What is a resort residence?
- Where do the resort photos and information come from?
- What are the terms and conditions for Vacatia's Best Price Guarantee?
- Star Ratings
Getting Started
The Basics
Seller's Guide
- How do I renew my listing?
- What if I have outstanding finance payments?
- How do I cancel my Vacatia account?
- What if I have outstanding maintenance fees?
- Can I make reservations while my listing is for sale?
- Can I call or email the buyer directly?
Buyer's Guide
- What is a counter offer?
- What kinds of tools does Vacatia use to make a search go more smoothly?
- What if I have a question about a listing?
- Can I get an agent to represent me?
- Am I bound to my offer?
- Can I make offers on multiple listings at the same time?
Closing Process
- What is a title company?
- How are funds transferred from buyer to seller?
- Can I select my own title company?
- Is title insurance necessary?
- How much are closing costs?
- What actually occurs during the closing process?
Owner's Guide
- What are my ongoing costs as a timeshare or fractional owner?
- What do maintenance fees cover?
- How do I book reservations?
- Can I go to places other than my home resort?
- What is an exchange company?
- What if I can’t use my timeshare or fractional property this year?